Our Healthcare collection division provides a full range of debt collection solutions for healthcare revenue cycle management. Our healthcare team focuses exclusively on maximizing the recovery of patient receivables for hospitals, clinics, surgical centers, physicians and dentists. NCS's friendly and respectful collection values illustrate a never-ending commitment to patient advocacy and promotes patient retention.
Managing patient receivables is no easy task. First and foremost, we focus on preserving the integrity and reputation of our healthcare clients throughout the entire collection process. We know our efforts affect your patients' experience, retention and brand promise. With NCS, you can rest assured that we'll handle your patients with the same respect, dignity and confidentiality that you would offer.
Secondly, we assist patients with resolving their obligations to repay, determining the issue and providing options. When a patient’s ability to pay is the obstacle, our account representatives are well prepared to provide multiple solutions and resources, leading to full resolution and a "paid in full" status.
Our Healthcare services include:
- Customized pre-collection letters
- Past due account collection (primary and secondary placement)
- Full litigation services including post judgment garnishment
- NSF check collection
National Credit Services ensures compliance with HIPAA regulations and charity-care requirements throughout the entire collection process.