Contact Us

Whatever your needs are, your next step begins here.

Mailing Address: PO Box 580
Bothell, WA 98041-0580
Physical Address: 2525 220th St SE, Suite 200
Bothell, WA 98021-4440
Office Hours: Monday-Friday, 8:00am-5:00pm PST

Department of Education:

Toll free (800) 324-7564

Consumer Department: Toll free (866) 542-4902
Local (425) 939-9922
Customer Service: (Non-Department of Education) Local (425) 486-0468
customerservice@ncscollect.com
Fax: (425) 481-0277
Sales: Toll free (866) 788-2897
Customer Feedback / Complaint Hotline: Toll Free: 866-542-4903
Fax: 425-398-6675
feedback@ncscollect.com
Student Account Management Services: Toll free (844) 898-3908